Privacy Policy
Last updated February 15, 2024
This privacy notice for Notify Customers, LLC ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you visit our website at https://notifycustomers.net/, use any website or application of ours that links to these terms, or engage with us in other related ways, including sales, marketing, or events.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hi@notifycustomers.net.
YOUR CONSENT TO RECEIVE TEXT MESSAGES FROM US
- When you create a user account on our Site, you consent to receive text messages from us. We send text messages to announce new features, advertise promotional offers, and collect feedback.
- Consent is not required to use the service. You can cancel SMS at any time by replying "STOP" to any text you receive from us. After that, you will no longer receive SMS messages unless you reply "START" to opt back in.
- If you are experiencing issues with the messaging program, reply with "HELP" for more assistance, or contact us directly at hi@notifycustomers.net.
- Carriers are not liable for delayed or undelivered messages.
- Message and data rates may apply for any messages sent to you from us and to us from you. You will receive between 1 and 5 texts per month from us.
- If you have any questions regarding privacy, please read this privacy policy in full.
- No mobile phone information will be shared with third parties/affiliates for marketing/promotional purposes.
SUMMARY OF KEY POINTS
What personal information do we process? We may process personal information depending on how you interact with us, the Services, the choices you make, and the products and features you use.
Do we process sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We may receive information about your business from any third-party application you connect to our services, such as Square.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
How do we keep your information safe? We use organizational and technical safeguards, but no transmission or storage system can be guaranteed to be 100% secure.
What are your rights? Depending on where you are located, you may have certain rights regarding your personal information.
How do you exercise your rights? The easiest way is by contacting us at hi@notifycustomers.net.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us. We collect personal information that you voluntarily provide when you register on the Services, express interest in obtaining information about us or our Services, participate in activities on the Services, or otherwise contact us.
The personal information we collect may include names, phone numbers, email addresses, job titles, usernames, passwords, and contact preferences.
Sensitive information. We do not process sensitive information.
Payment data. We may collect data necessary to process your payment if you make purchases. All payment data is stored by Stripe. You may find their privacy notice at https://stripe.com/privacy.
Information automatically collected. We automatically collect certain information when you visit, use, or navigate the Services, including IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use the Services.
We also collect log and usage data, device data, and location data. Like many businesses, we collect information through cookies and similar technologies.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information with your consent for other purposes.
- To facilitate account creation and authentication and otherwise manage user accounts
- To request feedback
- To send marketing and promotional communications
- To deliver targeted advertising
- To protect our Services
- To identify usage trends
- To determine the effectiveness of campaigns
- To save or protect an individual's vital interest
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
If you are located in the EU or UK, we rely on consent, legitimate interests, legal obligations, and vital interests as applicable. If you are located in Canada, we may rely on express or implied consent, or on situations where processing is permitted without consent under applicable law.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your information in connection with business transfers or when we use Google Analytics to track and analyze use of the Services. No mobile phone information will be shared with third parties or affiliates for marketing/promotional purposes.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We may use cookies and similar tracking technologies such as web beacons and pixels to access or store information.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
We keep your personal information for as long as it serves a legitimate business purpose, is necessary to meet the purposes set out in this notice, or is required or permitted by law. No purpose in this notice requires us to keep your personal information for longer than sixty (60) months past the termination of the user's account.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
We use appropriate and reasonable technical and organizational security measures designed to protect the security of personal information. However, no system can be guaranteed to be 100% secure, and transmission of personal information to and from our Services is at your own risk.
8. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from or market to children under 18 years of age. If you become aware of any data we may have collected from children under 18, please contact us at hi@notifycustomers.net.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In some regions, such as the EEA, UK, Switzerland, and Canada, you have rights that allow greater access to and control over your personal information. You may review, change, or terminate your account at any time by contacting us.
You may also withdraw consent, opt out of marketing and promotional communications, and request access, correction, deletion, restriction, portability, or objection as allowed by applicable law.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. Because no uniform standard for recognizing and implementing DNT signals has been finalized, we do not currently respond to DNT browser signals.
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
If you are a resident of California, Colorado, Connecticut, Utah, or Virginia, you may have specific rights regarding access to your personal information.
| Category | Examples | Collected |
| A. Identifiers | Name, contact number, IP address, email address, account name | YES |
| B. California customer records | Name, contact information, education, employment history, financial information | YES |
| C. Protected classifications | Gender and date of birth | NO |
| D. Commercial information | Transactions, purchase history, financial details, payment information | NO |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet activity | Browsing history, online behavior, interactions with websites and ads | NO |
| G. Geolocation data | Device location | YES |
| H. Audio/visual information | Images and recordings | NO |
| I. Professional information | Business contact details and job title | NO |
| J. Education information | Student records and directory information | NO |
| K. Inferences | Profiles or summaries about preferences and characteristics | YES |
| L. Sensitive personal information | None | NO |
California residents may request deletion, request to know, correction, and non-discrimination. Colorado, Connecticut, Utah, and Virginia residents may have additional access, deletion, correction, portability, and opt-out rights.
12. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
Australia and New Zealand residents may have additional rights under the Privacy Act. You may request access to or correction of your personal information, and you may file a complaint with the appropriate privacy regulator if you believe we are unlawfully processing your information.
13. DO WE MAKE UPDATES TO THIS NOTICE?
Yes. We may update this notice from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible. We encourage you to review this notice frequently.
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at hi@notifycustomers.net.
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to, update, or delete the personal information we collect from you. To do so, please email hi@notifycustomers.net.